I am a Senior Scientist
at VTT Technical Research Centre of Finland. I work in
the Quality of Service Technologies team, within the Network Technologies
knowledge center. My main area of expertise is Quality of Experience (QoE) for
multimedia services, although I also dabble in other topics related to QoS and
networking.
I am currently
leading VTT's research in the QoE domain.
At the moment our work is focused mostly on media
services, but we have been working towards expanding our
QoE expertise into other domains, in particular those
related to Cloud Services.
Our team is currently involved in several European QoS/QoE related projects, such as CELTIC IPNQSIS , (the now finished) CELTIC Easy Wireless 2, and the CELTIC QuEEN project, for which I'm the Technical Coordinator. I am also a management committee member in COST Action IC1003 - QUALINET.
My research interests are centered around Quality of Experience (for networked multimedia and other applications), and its applications to network control and optimization, pricing, and Service Level Agreements definition. I am working on reference-free, parametric models for real-time QoE assessment, since those usually are the most suitable for control applications.
One of the subjects that I am currently interested in is the development QoE-aware control mechanisms that can improve the quality perceived by the user by acting both at the application and network levels. Suitable parametric models for quality allow to assess the impact of different network impairments and application configuration parameters on the QoE, and this knowledge can be in turn used to take corrective actions when needed. For example, vertical handovers can be triggered in multi-access devices, or application-level configurations can be changed to better suit the current network conditions (e.g. increase redundancy if packet losses are high, or modify the number of enhcancement layers in use in an SVC stream).
I am also working on ways to define, measure and improve QoE for non-media services. This is particlarly interesting for Cloud services, and work on this subject was spear-headed within the TIVIT Cloud Software Program. There are many possible applications for QoE metrics for generic services, ranging from SLA definition and enforcement, Operating Support Systems, datacenter management, and of course QoE optimization for the different services. A large effort in this area is underway within the CELTIC QuEEN project.